These terms of Service apply when you ("the Customer") use the services provided on the online platform ("the Service") which have been made available by Klevgränd Produkter AB, a company registered under No. 559041-4560, at Timmermansgatan 3, 118 25 Stockholm, Sweden ("Klevgränd").
The Service includes any purchase, subscription, download, view or use of music software and products made available to you on the platform.
Provisions specifically applicable to purchase and license of software provided under the Service, are set out in the End User License Agreement.
Klevgränd may modify these Terms of Service by posting new or additional terms on its website www.klevgrand.se. Such changes and/or additional terms will apply between Customer and Klevgränd as of the date the modified Terms of Service are posted on the website as set out above. If the Customer does not agree to the changes or additional terms, the Customer shall notify Klevgränd and cease all use of the Service.
Although it is possible to make purchases and use the Service without a user account, certain features or services within the Services may be available to the Customer only after opening of a user account ("Klevgränd Account"). The Customer is entirely responsible for maintaining the confidentiality of the information the Customer holds for his/her account, including password. The Customer agrees to notify Klevgränd immediately of any unauthorized use of the account or password.
With a Klevgränd Account the Customer gets an overview of order history, receipts, licenses and access to exclusive content. The account is personal and cannot be transferred to another person or entity. Personal data entered by Customer when opening a Klevgränd Account, may be used by Klevgränd to fulfill the supplier obligations to the Customer and otherwise to maintain our business relationship. More information on Klevgränd's use of personal data can be found in our Privacy Policy.
Klevgränd Student and Teacher account are accounts with certain privileges determined by Klevgränd from time to time. These privileges can be changed or withdrawn at any time without further notice. Any suspicion of misuse will result in an immediate suspension.
All orders are digitally processed. When placing an order, the Customer accepts that the information needed to process the order is passed to a third party credit institution for processing of payment. The Customer also accepts that his/her contact information is collected and stored by Klevgränd, at all times subject to Klevgränd's Privacy Policy. Specifically, Klevgränd may use Customer's contact information to email the Customer product specific updates and information and to provide support for the product.
Products purchased from Klevgränd are delivered digitally to the email address provided by the Customer at the time of purchase. If the Customer has a Klevgränd Account, the product will also be available from there, after a completed purchase procedure. Delivery will be made as soon as the payment has been electronically processed, which normally is within an hour, and is subject to the Customer's acceptance of the terms of Klevgränd's End User License Agreement. Please know that delivery may be delayed for various reasons, some which are completely out of Klevgränd's control, and that no guarantees about delivery times are given by Klevgränd. Klevgränd reserves the right to make improvements or minor changes at any time to the delivery processes.
Delivery of any products purchased from the Service are subject to payment first. No orders will be processed unless paid for. Acceptable payment methods are clarified within the purchase process and include certain credit and debit cards as well as the use of other payment methods such as PayPal.
There are free demos available to evaluate the products before purchasing a license.
The Customer acknowledges and agrees that his/her use of the Service and any product or content downloaded or otherwise obtained through the use of the Service as well as the Service itself, is made at the Customer's sole risk and that the Service is provided "as is" and "as available" without warranties of any kind, either expressed or implied, including any implied warranties, terms and conditions of merchantability, satisfactory quality, fitness for a particular purpose and non-infringement, to the maximum extent permitted by applicable law.
The Customer's use of the Service and any product or content downloaded or otherwise obtained through the use of the Service is made at the Customer's own discretion and risk and the Customer is solely responsible for any damage to his/her person or property, such as computer system, mobile device or other device, or loss of data which may result from such use.
Regardless of which country an order is placed from, the law of Sweden shall apply to all use of the Service, including any and all purchases made from Klevgränd on the platform. Any dispute arising from, or related to, a Product purchase shall be subject to the exclusive jurisdiction of the District Court of Stockholm, Sweden.
Klevgränd may assign, transfer, sell or otherwise dispose its rights and obligations under these Terms of Service, in whole or part, at any time without notice to the Customer. The Customer may not assign any right, title or interest, in whole or in part, to any Product or Service purchased or otherwise obtained under this Agreement.
This End User License Agreement is applicable to all products (obtained or purchased) provided by Klevgränd Produkter AB, a company registered under No. 559041-4560, at Timmermansgatan 3, 118 25 Stockholm, Sweden ("Klevgränd"), such products being software and thereto related explanatory materials ("Software") including or excluding Catalog content as the case may be. The term "Software" shall also include any upgrades, modified versions or updates of the Software licensed to you by Klevgränd. When obtaining a product from Klevgränd, these terms and conditions apply for the product and license to use the Software and/or Catalog content. You are therefore advised to read this agreement carefully.
The terms and conditions for processing of orders from the Klevgränd platform, as well as for payment and delivery of purchased products, are set out in the Terms of Service. Please read them before placing an order with Klevgränd.
Most products can be previewed as free demo versions made available by Klevgränd. If you wish to evaluate the software before purchasing a license, please try the free demo versions.
If you need support to run the software on your computer, please submit a request on our Support Portal. You may also submit any complaints regarding malfunctioning software through a request on the Support Portal.
All products are delivered digitally only, as outlined in the Terms of Service.
The right of withdrawal expires fourteen (14) days after the purchase date.
To exercise your right of withdrawal, you must inform Klevgränd by sending a notice by post or by submitting a request on our Support Portal. In your notice, please provide your name, address, email, telephone number, and information about the purchase you wish to withdraw from. You will then be sent a Standard Withdrawal form to fill out.
For purchases made through Partner Campaigns, the entire order must be returned if you wish to withdraw from the purchase. Partial returns are not accepted.
Subject to the terms and conditions set out in this End User License Agreement (the "Agreement") Klevgränd grants to you (the "Licensee") a nonexclusive, non-transferrable, non-sublicensable license to use the Software strictly limited to what is set out in this Agreement.
Unless otherwise specified, the license is Licensee's personal license.
If the license is defined as a multi license by separate agreement with Klevgränd, "Licensee" shall be understood as the company, institution or organization to which it is registered.
The Software may only be used by Licensee.
Unless specifically agreed by Klevgränd, the license granted is a single user license and may only be used on one computer at a time.
The license granted under this Agreement does NOT include a right to reformat, mix, filter, re-synthesize, or otherwise edit or alter any sound sample and/or musical example connected to the Software for use in any kind of commercial or non-commercial sample/loop product/package or software.
Further, the license granted under this Agreement does NOT include a right to use any musical example connected to the Software in any commercial music production. However, the limitation set out herein shall not be understood as limiting you from making public or otherwise releasing your own projects created with the use of Software.
"Catalog content" means samples, sounds, and audio models created and provided by Klevgränd. When licensing Catalog content or when you obtain/purchase products which include Catalog content, Klevgränd grants to you (the "Licensee") a non-exclusive, non-transferrable license to use the Catalog content to reproduce, use part of, and make copies of for the purpose of synchronization with images. Unless specifically agreed by Klevgränd, the Licensee is NOT allowed to transfer Catalog Content to third party. The Licensee is ONLY allowed to sub-license Catalog content to third parties when it is an integrated part of content in Licensee's own project or/and work i.e. that you are allowed to commercially use and exploit your projects or/and work.
All rights, title and interests to the Software and Catalog content are proprietary to Klevgränd Produkter AB and its suppliers. Further, the structure, organization and code pertaining to the Software are the valuable trade secrets of Klevgränd Produkter AB and its suppliers. The Software is also protected by i.a. Copyright Law proprietary to Klevgränd Produkter AB and its suppliers. All rights, title and interests to sounds, samples and audio models produced by you not being Catalog content are proprietary to you.
Except for the license specifically set out in Section 2 of this Agreement, nothing in this Agreement shall be understood as a grant of any intellectual property rights in the Software to Licensee.
Licensee shall not modify, adapt, translate, reverse engineer, decompile, disassemble or otherwise attempt to discover the source code of the Software.
Licensee shall use Klevgränd Produkter AB's trademarks and product names only to identify output produced by the Software, in accordance with accepted trademark practice, including identification of trademark owner's name. Such use of a trademark does not give Licensee any rights of ownership in that trademark.
Licensee shall not rent, lease, or sublicense the Software or the license to use Software unless specifically agreed in writing by Klevgränd Produkter AB. Further, Licensee may not transfer the Software or the license to use the Software to any third-party.
The Software is delivered to you AS IS and Klevgränd Produkter AB makes no warranty other than as set out in the Software specifications and then only during a warranty period of twelve month from date of delivery of the Software to Licensee. Klevgränd Produkter AB will only remedy deviations from the Software specification if Licensee can reasonably prove that the deviation substantially affects Licensee's use of the Software. Klevgränd Produkter AB may under such circumstances choose to replace Licensee's copy of the Software with a new one.
Except for as specifically agreed in this Agreement, Klevgränd Produkter AB and its suppliers do not and cannot warrant the performance or results made by use of the Software. Klevgränd Produkter AB and its suppliers make no warranties, expressed or implied, of the Software as to noninfringement of third party rights, merchantability, or fitness for any particular purpose. In no event will Klevgränd Produkter AB or its suppliers be liable to you for any consequential, incidental or special damages, including any lost profits or lost savings, even if a Klevgränd Produkter AB representative has been advised of the possibility of such damages, or for any claim by any third party.
This Agreement shall be governed exclusively by the laws of Sweden.
The license granted to Licensee shall be null and void upon failure by Licensee to comply with any terms of this Agreement, and any continued use of the Software without a valid license shall be understood as an infringement in Klevgränd Produkter AB's copyright to the Software.
Any queries regarding this Agreement or any other matter relating to the products and services or customer relations regarding products and services, including the use of personal data, may be directed in writing to:
Klevgränd Produkter AB
Timmermansgatan 3
118 25 Stockholm
Sweden
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When you sign in to the Klevgrand Helper, the application scans for relevant license information related to our software products. It also collects basic system information, such as processor type and operating system version, to ensure proper functionality. This information is uploaded to our servers to verify valid licenses. We do not collect or access any other personal files or data during this process.
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